You’re staring at that blank screen again. Another blog post due. Another email newsletter to write. Another social media calendar to fill. And you’re thinking, “I didn’t sign up for this content creation marathon when I started my business!“
Listen, I get it. The content marketing industry is fatter than ever; it’ll hit $600 billion in 2024. Everyone seems to be shouting, “Create more content!” and talking about lean, mean marketing teams, sophisticated strategies, and massive budgets.
But what nobody tells you is that creating great content isn’t about fancy marketing degrees or million-dollar strategies. It’s about understanding a few core principles that work.
Four pillars of content creation that actually work
Here’s what makes content work, stripped down to its essence. No fancy frameworks or complex systems—just four fundamental principles that turn content creation from a draining chore into a natural extension of what you already do well.
Let’s explore each one, starting with the foundation of all great content: Knowing exactly who you’re writing for.
1. Know the people reading your content (really know them)
Writing for everyone is the fastest path to connecting with no one. Trust me, I learned this lesson the hard way.
When I first started writing and editing for business owners way back in 2002, I tried to serve everyone from Fortune 500 companies to solopreneurs selling certain unmentionable enhancement products. My marketing content was as bland as unseasoned tofu. But when I narrowed my focus—first to consultancies, later to AI startups—my words began hitting home.
Let’s look at how knowing your people might work in different businesses.
- A health coach might focus specifically on busy working moms in their 40s struggling with perimenopause symptoms, writing about meal prep strategies for hormone balance and energy-boosting workouts that work for real life.
- An AI startup could narrow its focus from “businesses needing AI” to “mid-sized manufacturing companies struggling with quality control.” The team’s content would speak directly to reducing defects, optimizing production lines, and integrating AI without disrupting existing workflows.
- A B2B software consultancy might target financial services companies transitioning from legacy systems using content that addresses their unique compliance requirements and data migration challenges.
How to nail this pillar:
Start by spending time where your audience lives online. Join their LinkedIn groups, subreddits, Slack communities, and Discord servers. Don’t promote—just listen. Notice which posts get the most engagement and what specific language people use when describing their challenges. Pay attention to the emotional undertones in their questions and comments.
Create a voice-of-audience document. When you see someone perfectly articulate a frustration or aspiration, copy it word-for-word. Look for patterns in their language—what industry jargon do they avoid? What metaphors do they use? What keeps them up at night? These insights become your content compass, guiding everything from headlines to email subject lines to social media posts.
Next, talk to your best clients. Not with a formal survey but with curious questions about their journey. Ask what finally made them reach out for help. What solutions had they tried before? What words or phrases in your content made them think, “This person gets it”? Their answers will reshape how you describe what you offer.
Turn the new insights into content themes. Map your audience’s journey from problem to solution. Create content for each stage—from early problem awareness through solution comparison to implementation challenges. Build a content calendar around their actual journey, not your assumptions.
2. In content creation, be uniquely you (because everyone else is taken)
Here’s a striking insight: 83% of marketers now emphasize quality over quantity. Translation? You don’t need to post three times a day. You need to post things worth reading. For example:
- An AI company could stand out by explaining complex machine-learning concepts through analogies to everyday experiences. Imagine explaining neural networks using a recipe for grandma’s secret sauce, where each ingredient adjustment—or parameter—affects the final taste or output.
- A B2B software company might share its internal code review process, complete with actual mistakes caught and lessons learned. How much more valuable would that content be versus another generic “best practices” post?
- A management consulting firm could explain organizational challenges through sports team analogies, comparing change management to how winning teams handle mid-season strategy shifts or explaining corporate culture through stories of how championship teams build their dynamics.
How to nail this pillar:
Start by examining your own journey. What unconventional paths led you here? What hard-won insights have shaped your approach? Document those stories. They’re unique to you and impossible for others to replicate.
Keep what I call a perspective journal. When you read industry news, handle client situations, or overcome business challenges, jot down your unfiltered reactions and insights. If you think everyone’s missing the point here, what makes you think so? What would you do differently? Such raw thoughts often make the most compelling content because they’re authentic and you show genuine expertise.
Look for unexpected connections between your field and other areas of life. Maybe your experience as a former teacher helps you explain technical concepts differently. Or your love of jazz improvisation gives you a unique perspective on business adaptability. Those connections become your signature content themes, setting you apart in the sea of sameness.
3. For content creation magic, help first, sell later
When 76% of marketers report that content marketing generates leads, it’s tempting to make everything a sales pitch. Resist that urge. Do better.
- An AI startup could release a free guide on evaluating AI vendors, including questions to ask competitors. Such a piece shows confidence and a genuine desire to help the industry mature.
- A consulting firm could share its project planning templates or risk assessment frameworks, helping potential clients improve their processes—whether they hire the firm or not.
- A SaaS company might create detailed troubleshooting guides for common industry problems, regardless of whether readers use its software.
How to nail this pillar:
Begin by documenting common obstacles in the buyer’s way—before they’re ready for your solution. Create content that helps them navigate those early challenges. If you’re a business coach, you might create financial literacy resources. If you’re with a software company, perhaps you could offer a guide to evaluating current systems.
Build a library of free resources that deliver real value. Think templates, checklists, calculators, and decision frameworks. Make those resources substantial enough that some people might think you’re giving away too much. The goal isn’t to withhold value for paying customers—it’s to demonstrate the depth of your expertise.
Focus on teaching concepts that create an audience of more informed buyers, even if they never buy from you. Explain industry terminology, reveal insider perspectives, and break down complex decisions. The more you educate, the more your audience trusts your expertise.
4. Embrace your non-marketing, content creation superpowers
The expertise that exists within your company is your content superpower. Even though 83.2% of companies now use AI for content creation, they can’t replicate the real-world experience you and the subject matter experts within your company have. But you—you as marketer can use those experiences to create content others can’t.
For example:
- An AI startup’s engineers could share their genuine excitement about solving thorny technical problems, drawing readers into the fascinating world of machine learning breakthroughs.
- A B2B service provider might document its process for handling a crisis, showing expertise through real problem-solving rather than polished marketing speak.
- A manufacturing consultant could share observations from factory floor visits, offering insights that only come from years of hands-on experience.
How to nail this pillar:
Start by identifying your unique zones of genius—those areas where you see patterns others miss or where you have insights from years of hands-on experience. Document these insights when they’re fresh. After solving a complex problem, write down your thought process. After a successful project, capture the unconventional approaches that made it work.
Create content that showcases your thinking process, not just your conclusions. Walk people through how you approach problems, evaluate situations, or make decisions. These behind-the-scenes glimpses into your expertise are often more valuable than polished how-to guides.
Share your professional opinions, even when (especially when) they challenge industry norms. Explain why you disagree with common practices or why you’ve developed alternative approaches. Back it up with your real-world experience and results.
A thought-leadership content program could be the way to make this pillar possible.
Content creation: Putting it all together
Great content isn’t about marketing tricks or copying what everyone else is doing. It’s about:
- Knowing exactly who you’re talking to.
- Being authentically yourself.
- Helping generously.
- Leading with your expertise.
Start with just one pillar. Pick a common problem you solve and write about it. Share an insight from your last project. Explain the biggest mistake you see people making in your industry.
Bottom line: Content creation is required these days. Just remember that the best content isn’t perfect; it’s real, helpful, and uniquely yours.
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